SHIPPING & RETURNS
Shipping & Delivery
Product will be shipped within 48 hours of the order placed and will be delivered in 7 to 10 working days depending on the location of delivery. Prepaid express shipping orders take upto 4 business days where as COD express shipping orders take upto 5 to 7 business days. Item is mailed out within 48 hours upon payment verification excludes weekends & public holidays.Delivery is trackable and 100% insured. Customer or addressee (anyone living at the address) will be required to sign for the package at the door.If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery mailing hours.
Return Policy
In the unlikely event that your merchandise arrives damaged, or there is an issue in size you should email us at ishtylonline@gmail.com the details along with a picture within 48 hours of receiving your order. All the purchases will be non-refundable. WE STRICTLY DO NOT DO RETURNS & REFUNDS. ONLY EXCHANGE WITH A DIFFERENT SIZE . 10-12% Colour difference depends on the screen resolution and lights, please don’t expect an exchange or return for the same. Only after our team has acknowledged the receipt of your exchange request, you are requested to send back the product on the below mentioned address. Please note the reverse shipping arrangements are to be done by you. While we are working on our reverse logistics, we are currently not in a position to offer the service. Ishtylo D-111, first floor Preet vihar Delhi - 110092. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Exchange (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, the exchange product will be arranged to be delivered to you as soon as possible. Custom Tailored Items / Altered ItemsWe will not accept return or exchange for custom sized items or items that have been altered in any way. Sale items (if applicable)Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Privacy Policy
his Privacy Policy governs the manner in which Ishtylo collects, uses, maintains and discloses information collected from users (each, a "User") of the www.ishtylo.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Ishtylo.
Can I Cancel My Order?
You can cancel your order within 24 hours of order. Please call us on 09810541792 or write to us at ishtylonline@gmail.com to request a cancellation. You will not be able to cancel the order by yourself on the website. We appreciate if you inform us as soon as possible in case you do not want an order, so that we do not dispatch the order and save on the courier cost and the effort. Cancellations of Cash on Delivery orders has to be done strictly within 24hrs of an order being placed. Please reach out to us at ishtylonline@gmail.com or at 09810541792 with your order number. Prepaid orders are not eligible for cancellation. The customer agrees not to dispute the decision made by Ishtylo and accept The Ishtylo' s decision regarding the cancellation.